Category: Towing Company

Find out basic safety towing tips

Find out basic safety towing tips

Posted on By ailenwpPosted in Towing Company, Towing Tools

Towing is a serious business. Towing requires both business and driving expertise. Towing is a dangerous business. Here are the top safety tips to be aware of for both operators and drivers of tow trucks:

The trailers should not have passengers

It is essential to ensure that no one is seated in the trailer when towing any vehicle. You are putting your passengers at risk and allowing accidents to occur while towing the vehicle.

Ensure proper trailer loading

You can avoid any swaying or shaking when loading the vehicle onto your trailer. You should ensure that the heavier part of the vehicle is loaded ahead of the axle when you tow it. Also, ensure that both the load and vehicle are evenly balanced. To prevent any shifting, ensure that all chains, hooks, or slides are securely attached to the trailer.

Also, you should check the tongue weight. This is the force produced by the trailer against the hitch ball. The tongue weight, which is usually 10 to 15% of the Gross Trailer Weight of the actual trailer weight once it has been fully loaded, is most often between 10 and 15 percent. The trailer might sway if it is too heavy or too light. The trailer may not function properly if it is too heavy. The trailer should be heavier on the front.

Find out basic safety towing tips

Proper driving

It is important to remember that you aren’t just driving the truck when you tow a truck. Your driving performance will be affected by the vehicle you tow. Remember that your tow truck’s speed and acceleration will be affected by the trailer’s weight.

Towing trucks requires extra time when passing, stopping, or changing lanes. Avoid passing on bumpy roads if possible. Avoid driving on rough roads if you have to. Not only will it cause damage to your towing vehicle but also to the trailer. You can read about How towing companies use technology to better serve their customers by visiting https://railengdigest.com/how-towing-companies-use-technology-to-better-serve-their-customers/

Stop the trailer from swaying and make any necessary adjustments

Sways can’t be prevented completely. You can cause it by sudden wind gusts or sudden changes in speed. If the trailer is swaying excessively, stop the truck and investigate the cause. Make sure to check the trailer load, and make sure the harness equipment is secured.

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How towing companies use technology to better serve their customers

How towing companies use technology to better serve their customers

Posted on By ailenwpPosted in Towing Company

Different types of technology are used by tow truck companies across the country to better serve customers. To keep their offices organized and dispatch towing calls, many still use paper and pen. Others have embraced technology to be more efficient and effective in towing cars, trucks, SUVs, and trucks.

How towing companies use technology to better serve their customers

Towing companies face unique challenges that are not faced by other service industries. Their response time must be immediate. This means the dispatcher must know exactly where their trucks and drivers are, and what equipment is needed to complete each tow. There are many challenges. One is that calls come in constantly and it is impossible to predict when they will stop. A unique aspect of towing companies is their availability 24 hours a day. This means that the business does not stop and the employees do not. Click here to read about Tow truck operators beware! Drive Shaft Removal – An Important Lesson.

Many towing companies offer car removal services. These calls can be made at any hour of the day. Customers expect fast responses and don’t like waiting. A system that schedules call in real-time will help ensure better customer service. Once solutions are one company that provides these services. Obscene solutions’ towing dispatch software allows dispatchers access to the truck’s location at all times. This is an important advantage, especially if you provide roadside assistance. It is vital that the towing company responds promptly when a customer is stuck on the sidelines due to a flat tire or lockout.

North Shore Towing, Evanston, IL is one company that makes use of top-of-the-line towing technology. North Shore Towing provides car removal and roadside assistance. They will tow any vehicle regardless of the circumstances. North Shore serves the Chicago and surrounding suburbs.